What should I do if I get this email? What should I do if I've been a victim of a scam? Have you entered your details in response to a TV Licence scam? People aged 75 and over now have to pay for a TV Licence. Unfortunately, criminals often contact people claiming to be from TV Licencing asking them to send money.
There are several ways someone might attempt a TV licence scam. They might: text or call you send a letter in the post come to the doorstep and pretend they're someone they're not email you While the most common TV licence scams tend to be via email, if you're at all suspicious of any contact that claims to be about your TV licence then contact the TV licensing company yourself by searching the contact details.
Email scams These emails are a phishing scam, a common type of email fraud where scammers will send bogus emails pretending to be from a respectable organisation.
There are a few common signs that you shouldn't trust an email: The sender has an unusual email address The TV Licensing organisation will use donotreply tvlicensing. The scammers cannot send emails using these addresses. Instead, they may come from a personal email account or one which looks unusual.
The email doesn't use your name or has an incorrect account number TV Licensing will usually include your name in their emails unless you told them you don't need a licence and didn't provide a name.
The scammers may insert an incorrect customer ID in the hope that you will not check that it's wrong. It contains spelling and grammatical errors and inconsistent styles Although all writers can make mistakes, it's common to find grammatical and spelling errors on phishing emails. They may also seem too casual or unusually formal or use colours and styles that are inconsistent with the organisation's style.
Our infographic can help you spot a suspicious email Click to open full size. They can cancel any cards or freeze your account. Report the crime to Action Fraud either through their website or on the phone More information on scams and staying safe online Scams and fraud Support for scam victims Staying safe online Email security and scam advice via TV Licensing.
You might also be interested in. Switched Off For over a million of the oldest people in our country, TV is their main form of company. If you're happy with this, continue to use the site as normal or find out how to manage cookies. Covid and your emails: Our team are working hard to respond to a large volume of emails.
There may be a delay in responding to you. We appreciate that with such a large customer base of more than 30 million households, sometimes things go wrong. We rely on feedback from our customers to try to put things right, and we aim to do this quickly and efficiently. As a first step, we suggest you use Contact us to inform us of the problem so we can help you.
However, if you would like to make a more formal complaint, please see our complaints section. Email: enquiries tvlicensing. Looking after someone - Information Now. Leave us your name and contact details if you would like more info about support for carers in Newcastle. We use cookies to give you the best browsing experience. We require your consent to store cookies for certain categories of functionality. Required Analytics Marketing Third Party. Skip to content. TV Licensing Quick links:.
Contact details Related activities Related articles.
0コメント